Terms and Conditions

Taka Taka may amend or update these Terms and Conditions from time to time, with or without notice. The online ordering portal is administered by a third-party provider. Taka Taka is committed to ensuring the privacy of all users’ (Users) information. Taka Taka will not sell or distribute personal information to any third party.

Refund Policy

No refunds will be issued unless there was a non-delivery or an error with the order. Also if the order is delayed for more than 3 hours. We will only refund/offer replacement for items that were paid but not delivered.

Order Cancellation (No Refund)

No refunds will be issued on order cancellation, unless the store manager provides approval over the phone.

Once the order preparation has started any refund is up to the stores sole discretion, so please order carefully.

Delivery Policy

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available and either offer a refund or a alternative to the item that is out of stock. *Additional delivery charges may apply depending on your location.

Use of the ordering platform

If the website is used (including for online ordering), you are responsible for maintaining the confidentiality of your personal details, password and payment details. By using this service, you agree to accept full responsibility for all your activities on our website and online ordering.

The Taka Taka online ordering system must only be used by persons over the age of eighteen (18) years, or otherwise under the supervision of an adult or guardian.

Taka Taka reserves the right to refuse service, terminate your access to the website or online ordering, remove or edit any content or cancel your order/s in its sole discretion and without prior notice to you.

In making the Taka Taka online ordering system (website and applications) available for use, Taka Taka merely acts as an agent of sub-franchisee stores from which the products or services will be provided (as selected by you or determined based on proximity to the delivery address) does not (except where you order from a Taka Taka corporate store) provide you with any goods or services makes no warranties or representations regarding the goods and services to be provided (including availability and delivery)

Taka Taka does not guarantee that the website or online ordering system will be free from viruses or other harmful components and you agree to hold harmless Taka Taka from any claim, judgement, loss, expense, liability from any viruses or harm suffered by you as a result of using the website, applications or online ordering and reserves the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack.

In using Taka Taka online ordering system (whether via the website or an application) you acknowledge that all orders are treated as an express intention to purchase the selected goods for the agreed online prices and acknowledge that you contract with the individual store from which you order and not Taka Taka (except where you order from a Taka Taka owned store) and therefore you have no claim, recourse or action against Taka Taka whatsoever (except where you order from a Taka Taka owned store) and indemnify Taka Taka from all claims, losses, judgement, liability and damage relating to a failure of the online ordering system.


You agree to defend, indemnify and hold harmless Taka Taka, the Master Franchisor and related corporations, affiliates, and the officers, directors, employees and agents of these entities, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from or in connection with (i) your use of and access to the website (including any online ordering and applications) (ii) your violation of any term of these Terms and Conditions of Use and (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right (iv) any claim that one of your User Submissions caused damage to a third party and (v) use of the User Submissions by Taka Taka.


By using our platform you affirm that you are either more than 18 years of age, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions of Use, and to abide by and comply with these Terms and Conditions of Use.